Forton Medical Centre Whites Place, Gosport, Hampshire, PO12 3JP Tel: 023 9258 3333 Fax: 023 9260 1107

Emergency Care Outside Surgery Hours

If you require urgent medical attention when the surgery is closed please telephone 111 (See Urgent Medical Problems below)

  • Monday - Thursday 6.30pm - 8.00am,
  • Weekends (Friday 6.30pm - Monday 8.00am) and Bank Holidays.

Please note that this number is for the out-of-hours emergency service only and should not be used within surgery hours.

The nearest Walk-in Centres are located at:

  • St Mary's NHS Treatment Centre, Milton Road, Portsmouth PO3 6AD
  • Guildhall Walk Healthcare Centre, 27 Guildhall Walk, Portsmouth PO1 2RY
  • Bitterne Health Centre, Commercial Street, SouthamptonSO18 6BT

There is a Minor Injuries Unit at the Gosport War Memorial Hospital

Please Click Here for information on the services provided by Gosport War Memorial Minor Injuries Unit.

If an extreme emergency arises, dial 999 to request an ambulance.

Urgent Medical Problems

If you have an urgent medical situation outside the Surgery times, please ring NHS 111 Service.
Medical help fast but NOT a 999 emergency

NHS 111

NHS 111 is new phone number making it easier for people to receive the right healthcare from the right person, in the right place, at the right time. NHS 111 will be live nationally by the end of 2013.

How does it work?

Dialling 111 will get you through to a team of fully qualified advisers. They will then ask questions to assess the symptoms and give you the healthcare advice you need or direct you to the right local service. This could be at A&E, a minor injuries and illness unit, an out of hours doctor, a district nurse or an emergency dentist – or it may be something as simple as a 24 hour chemist.

Where possible the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to. If they think you need an ambulance, they will send one immediately – just as if you had originally dialled 999.

The 111 number is available 24 hours a day 365 days a year. Calls from landlines and mobiles are free.

What will happen to the current NHS numbers?

Once the service is introduced, there will only be three numbers to call for NHS healthcare and advice; 999 for life-threatening emergencies, 111 for non-emergency advice, and your GP’s surgery.

When should you use NHS 111?

You should dial 111 if:

  • you or someone you care for needs medical help fast, but it is not a 999 (life-threatening) emergency
  • you think you might need to go to accident or emergency or to another NHS urgent care service
  • you do not know who to call for medical help or you do not have a GP to call
  • you require health information or reassurance about what to do next.

For less urgent health needs, you should contact your GP in the usual way.

Download information in a different language

To download NHS 111 information in a different language please visit NHS Choices

Typetalk / Textphone

NHS111 is available via textphone so that people with communication difficulties or impaired hearing are able use the NHS 111 service.

To use the typetalk service:

  • using a textphone, call 18001 111
  • calls will be connected to the TextDirect system. The textphone will display messages to tell you what is happening
  • a Typetalk Relay Assistant will automatically join the call. They will relay your words to the NHS 111 adviser, and will type the adviser’s replies back to your textphone or computer.

For symptoms of serious illness and major accidents choose the Emergency Department or 999.

Our nearest emergency department is QA Hospital. Emergency services are very busy and you should only attend the Emergency Department if you are badly hurt or if you become seriously ill (life threatening).

Make sure the Emergency Department is available if you or your loved ones need it by NOT choosing this service unless you really need to.

For alternative treatment choices to the Emergency Department local CCG's have produced a guide to urgent care services called 'What to know...when to go' ..... please click on links below

What to know... and when to go


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