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Forton Medical Centre Whites Place, Gosport, Hampshire, PO12 3JP Tel: 023 9258 3333 Fax: 023 9260 1107

Friends & Family Test Results

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

At Forton Medical Centre we started the Friends and Family test in December 2014, please see our results below.


FRIENDS & FAMILY TEST RESULTS

  • 37% Recommended
  • 7% Neither / don't know
  • 56% Not recommended
Year-month Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don't Know
Dec 2017 000000
Nov 2017 000000
Oct 2017 000000
Sep 2017 000000
Aug 2017 000000
Jul 2017 000030
Jun 2017 000010
May 2017 000000
Apr 2017 000020
Mar 2017 000000
Feb 2017 000100
Jan 2017 532930
Dec 2016 141740
Nov 2016 000100
Oct 2016 000000
Sep 2016 110000
Aug 2016 000010
Jul 2016 100000
Jun 2016 210000
May 2016 000000
Apr 2016 000000
Mar 2016 110000
Feb 2016 000001
Jan 2016 000100
Dec 2015 000000
Nov 2015 010000

Patient feedback

We asked the question:
Please provide us with feedback based on your response to the first question

Not very often had a appointment problem,but service to receive prescriptions is good.If I don't collect from Pharmacy they deliver.More than pleased.
Posted on: 23/09/2016

I'm a fairly new patient and I feel I'm getting a lot more help and support that I've had at my previous surgery.
Posted on: 09/07/2016

A truly excellent practice. I've been coming to this practice for over 30 years and I'm very happy with the services they provide.
Posted on: 02/06/2016

Great practice!!
Posted on: 02/06/2016

Wonderful practice, professional staff and really great experience. Keep up the good work.
Posted on: 10/03/2016

Friends & Family Test

We would like you to think about your recent experiences of our service.

How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

Please provide us with feedback based on your response to the first question

Patient Access

All you need to know about patient access and the services it provides you 24/7/365

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Benefits of Patient Access

Staff and patients at the Street Lane Practice explain how they benefited from PA.

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Friends & Family Video

The Friends and Family Test is a way for all patients to give feedback quickly.

READ MORE

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